The Women Helpline provides toll-free 24-hours telecom service to women seeking support and information by connecting them with Emergency Response Support System (ERSS) for all emergency services like police/ fire/ Ambulance services and with One Stop Centres. The WHL also provides information about government scheme/ programmes, facilities and will also connect women with the statutory officers under various legislations like Dowry Prohibition Officers, Child Marriage Prevention Officers, and Protection Officers etc.

Women Helplines is integrated with ERSS for all emergency assistance and with OSCs and other platforms like Child line for all emergency and non- emergency response for providing forward linkages in connection with rights and entitlements of women.